Contact Mairaz

Our team is here to help with orders, sizing, delivery and styling.

Free Worldwide ShippingDedicated SupportMoney-Back Protection

We're a small team and we answer every message ourselves. Whether you need help choosing a size, want to check timings against an event date, or have a question about an order already placed, we're happy to help.

Email

support.mairaz@gmail.com — we usually reply within one working day.

Before you order

If you're between sizes, ordering a custom-stitched piece, or need a garment for a specific date, message us first. We'll confirm measurements and give you a realistic production and delivery estimate. International standard delivery is 14–20 working days from a confirmed order. Express Shipping is 6–10 working days for an additional $60 per article.

About your order

Please include your order number and, for anything to do with a damaged or incorrect item, clear photographs. See our Returns & Refunds and Shipping policies for the full details.

Prefer WhatsApp?

You can also reach our team on WhatsApp at +971 52 791 1776 for help with pricing, sizing, stitching, customization and delivery. Our email address and the contact form above are still available.

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